No. VignPass is an independent service, not affiliated with any government authority or toll operator; a service fee applies. We register your vignette with the official operator on your behalf.

The price is the official toll fee plus our service fee. The fee covers registering your order, multilingual support and your email confirmation — we don't mark up the toll itself.

You choose the start date at checkout. How far ahead you can start depends on the country — Czechia and Bulgaria up to 30 days ahead, Slovakia up to 60 — while Hungary activates as soon as payment is confirmed. The end date follows the duration you pick.

If you've mistyped your licence plate, email us at support@vignpass.eu with your order ID as soon as possible. We'll help however we can — a correction may be possible before the vignette is issued, but once it has been registered to a plate the options can be limited, so please check your details carefully before paying.

Yes. Payments are handled by a PCI-DSS certified payment service provider and the checkout is encrypted. Your card details are entered on the provider's secure systems and never reach ours.

Digital vignettes are activated within 24 hours of payment, and we email your confirmation once it's registered to your plate. A physical toll box is different — it is shipped within 7–10 business days (up to 14–21 days to remote regions), separate from the instant/24-hour handling of digital vignettes.